Privacy Policy

edMinds is a brand of IT Solutions in Gippsland Pty Ltd (ABN: 80 609 775 064).

At IT Solutions in Gippsland Pty Ltd, we hold the security of your personal information in the highest regard. Our commitment to your privacy is unwavering, and we assure you that IT Solutions in Gippsland Pty Ltd will neither rent nor sell your personal data. We will only share it to deliver the services you have requested, and safeguard the rights and safety of IT Solutions in Gippsland Pty Ltd, our customers, and third parties, or when legally mandated. We diligently adhere to the Australian Privacy Act 1988 (Cth) regarding the handling, disclosure, and protection of your personal information.

This Privacy Policy outlines our pledge to guard your personal information, whether collected in person, through our website, or via our mobile application. Here, ‘we’, ‘us’, or ‘our’ refers to IT Solutions in Gippsland Pty Ltd ABN: 80 609 775 064.

Consent: By using our site, you consent to our Privacy Policy, and Return Policy (all available on our site), and confirm you are at least eighteen (18) years of age.

Please review this Privacy Policy thoroughly and reach out with any inquiries. Your provision of personal information implies you have accessed, read, and accepted this policy.

Should you choose not to share personal information with us, it may impact your experience and the services available on our site.

This document is to be read in conjunction with the Terms and Conditions, in the event of any inconsistency the Terms and Conditions will prevail.

The Information We Collect

To effectively provide our educational products and services, we collect personal information, which refers to data that can be used to identify you as an individual. The types of personal information we gather include:

  • Contact Information: Your full name, mailing address, email address, and telephone number, which help us to communicate with you and deliver products.
  • Financial Details: Credit card information or payment processor details, are securely processed to facilitate transaction completion.
  • Usage Information: Data on how you interact with our website, the products you use, and the services you engage with, which aids us in enhancing your experience.
  • Marketing Preferences: Records of your consent or objections to receiving marketing communications from us and our third-party partners.
  • Browsing Information: Automatically collected data such as your server and domain names, the timestamps of your visits, the pages you access, your prior website visits, the browser and operating system you use, and the device type, to improve our website’s functionality and user interface.

How We Use Your Information

We use the personal information we collect for purposes which include:

  • Order Fulfilment: To process and deliver your orders efficiently.
  • Customer Support: To provide customer service and support.
  • Product Improvement: To enhance our product offerings and your experience.
  • Marketing: To inform you of new products, services, and offers that may interest you.
  • Legal Obligations: To comply with our legal and regulatory obligations.

Sharing Your Information

We respect your privacy and will only share your information with third parties in the following circumstances:

  • Service Providers: To third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Legal Requirements: When we believe disclosure is necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

Data Security

We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorized access, modification, or disclosure.

Children's Privacy

IT Solutions in Gippsland Pty Ltd does not target or collect data from children under 13. We urge parental supervision for users under 18 and will delete any data gathered on children below 13 upon discovery. Contact us at  support@edminds.au for concerns. Additional safeguards may apply to minors.

Cross-Border Data Transfers

Your personal data may be shared with entities outside Australia for processing or storage. We take measures to ensure these entities adhere to privacy standards comparable to the Australian Privacy Principles (APPs). Our commitment to protecting your data extends beyond Australian borders. For more information, reach out to us at support@edminds.au.

Your Rights

Under the Privacy Act, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate information.
  • Complaints: Complain if you believe we have handled your personal information in breach of the APPs.

Changes to Our Privacy Policy

We may update this policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or through a notice on this website prior to the change becoming effective.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@edminds.au.

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